Banking Facilities Management

Places that support the best in banking

We help leading banks all over the world to adapt and innovate, while taking care of their people, their places and the planet. This means reducing risk, servicing smarter more sustainable places and helping to attract and retain the best people in financial services.

20

of the world’s 30 largest banks work with us

40+

countries where ISS supports banking clients

20,000

ISS employees working in banking

10,000

banking locations supported daily

MEETING YOUR NEEDS

Your partner in serving people, places and planet

Banks play a crucial role in society. That’s why our partnerships go beyond great workplace experiences to encompass corporate social responsibility, sustainability and the well-being of your people and the communities you serve. With our wide geographical reach, we cover corporate offices and high-street branches to add value, reduce costs, and create exceptional service moments that your customers and employees will remember.

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HIGH STANDARDS

Dedicated to compliance, consistency and quality

With a single point of contact and self-delivery efficiencies, we’ll focus on synergies and ensure total transparency throughout the contract – reducing risk, driving greater consistency and boosting quality.

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PEOPLE WHO CARE

Building better workplaces

Our people are dedicated to making your workplace both remarkable and remarkably welcoming – impressing customers, engaging employees and attracting top talent.

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INTELLIGENT SOLUTIONS

Supporting success through innovation

Our competence in business intelligence and smart buildings will help you embrace new technologies and stay competitive in today’s always-on digital economy.

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OUR SERVICES

End-to-end services for the banks of the future 

Bringing together experts from every facilities management field, we create the right conditions for you to attract and retain top talent by making your place of work the place to be – and empowering people to be productive.

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WORKPLACE

Making places that work for you

We design and manage workplaces around the needs of your employees and customers, optimising your use of space, reducing costs, and increasing collaboration, productivity and wellbeing.

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FOOD

Keeping people, places and the planet healthy

Keep employees satisfied and working productively with fresh, nutritious meals, alongside initiatives to increase health and wellbeing and reduce food waste in the workplace.

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CLEANING

Raising the standards for hygiene

Our hygiene, deep cleaning and disinfection services for banks are designed to meet your specific needs as well as government guidelines and requirements for safety. And with products like PURE SPACE, we restore confidence for your employees and customers through scientific and third-party verification.

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TECHNICAL

Safeguarding your workplaces and systems

Keep your business running efficiently at 100% uptime, ensure compliance and secure the value of your assets with 24/7 technical assistance from our skilled engineers and building maintenance experts – offering strategic, tactical and operational know-how on energy management, capital projects, asset management and much more.

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SUPPORT

A warm concierge-style welcome

Creating a sense of safety and belonging begins at “hello.” From the front-of-house to the mailroom, we offer concierge-level service designed to inspire next-level employee and customer loyalty.

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SECURITY

Keeping your people and premises safe

We can help keep your bank secure and resilient, minimising risks for your employees while ensuring your visitors are in safe hands.

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cases

Supporting success

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CASE

A new foundation for data-driven facilities management operations

How ISS has elevated the role of data in delivering objectives to grow the strategic partnership with a leading European Bank.

A new foundation for data-drive facilities management operations/insights/insights/cases/a-new-foundation-for-data
Nordea case

CASE

Putting our energy into reducing consumption

More and more of our customers – including banking customers like Nordea – are asking how we can help them reduce their environmental footprint, reduce costs and make processes more efficient. It’s a priority for us too.

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INSIGHTS

Stories about people, places and planet

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BLOG

AI’s Evolving Role in the Workplace

Artificial intelligence is already transforming how many businesses operate. In the coming years, leaders should prepare for its impact on the broader workplace experience.

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BLOG

How to optimise business results through workspace and service design

Challenging workforce demographics,  the demande for talent, lower employee engagement and the constant need for cost efficiency and optimisation are just some of the challenges that a company's management struggles with. If teh workplace is used as a strategic tool, it can contribute to a solution.

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Blog

Diversity and Inclusion as a key driver of the future workplace

What does an inclusive workplace look like? How do we foster a truly inclusive culture throughout the organisation? And how do we make sure that our D&I efforts are connected to our sustainability and business strategies and translated into great hires, innovation and growth?

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PEOPLE MAKE PLACES

350,000+ people   |   30+ countries   |   40,000+ customers